- Tour Adjustments or Cancellations:
- Although we go out rain or shine, we will not operate tours during any of the following conditions:
- Rising river levels deemed unsafe.
- Thunderstorms, lightning, or high winds.
- Active weather advisories, including flood warnings or severe weather alerts.
- Please note that flash floods can occur even on sunny days. Our guides constantly monitor river levels and weather conditions during the tour and will make safety-driven decisions as needed.
- Turning Back Due to Weather:
If a tour must turn back before the hiking portion due to safety concerns, participants will receive a partial refund, as the tour will be considered incomplete.
If we have to cancel due to weather we will contact you via email and text message as soon as possible.
We appreciate your understanding and cooperation as we prioritize your well-being while navigating the natural beauty of our surroundings.